At Urban Rebel 1776, we strive to ensure you are completely satisfied with your purchase. Since our products are printed on demand, each item is made specifically for you once an order is placed. Therefore, we have a specific return policy to address various scenarios:
1. Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 14 days of receiving your order. We will gladly replace the item or offer a full refund. To process your request, we will need a photo of the defective or damaged item and your order number.
2. Incorrect Orders
If you receive an incorrect item or your order is missing an item, please contact us within 14 days of receiving your order. We will correct the error by either resending the correct item or issuing a refund.
3. Sizing Issues
As our products are made to order, we do not accept returns or exchanges for sizing issues. We strongly recommend checking our sizing charts carefully before placing your order. If you need further assistance with sizing, please contact our customer service team.
4. Change of Mind
Due to the custom nature of print-on-demand products, we do not accept returns or exchanges if you change your mind after placing an order. Please review your order carefully before finalizing your purchase.
5. Return Process
To request a return or report an issue with your order, please contact our customer service team at [contact email] with your order number and details of the issue. We will review your request and provide further instructions.
6. Shipping Costs
If you are approved for a return due to a defect or error on our part, we will cover the shipping costs. For all other return requests, the customer is responsible for any shipping costs.
7. Refunds
Refunds will be processed within 7-10 business days after we receive and verify the returned item. Refunds will be issued to the original payment method used during the purchase.
8. Customers
The Customer must be at least 18 years old to place orders through the Website. Urban Rebel 1776 does not accept credit purchases from persons under the age of 18. Urban Rebel 1776 reserves the right to refuse or change a Customer’s order (for example, if the Customer has provided incorrect personal data and/or has any record of non-payment of debt).
9. Content
The website and all its content is the property of Inboxan or its licensors. The information is protected by intellectual property and marketing legislation. This means that trademarks, company names, product names, images and graphics, design, layout and information about products, services and other content may not be copied or used without the prior written consent of Urban Rebel 1776.
10. Contracts and orders
To place an order through the Website, the Customer must accept the General Conditions. By accepting the General Conditions, the Client agrees to comply with the General Conditions in their entirety and acknowledges that he has read the information on personal data and cookies and consents to their use in accordance with the Urban Rebel 1776 Privacy Policy set out here.
11. Client Data
When you visit urbanrebel1776.com and make a purchase, Urban Rebel 1776 processes your personal data to provide you with the best possible site and to complete the purchase agreement. You confirm that the information you entered is accurate and complete and that any inaccurate or incomplete information is your responsibility. Information on the processing of personal data by Urban Rebel 1776 can be found in the Urban Rebel 1776 Privacy Policy.
12. Severability
If any competent court, authority or arbitral tribunal finds any provision of this Agreement to be invalid or unenforceable, the remainder of that provision and all other provisions shall remain valid and enforceable to the fullest extent permitted by applicable law. Any provision found to be invalid or unenforceable will be superseded by relevant legal guidance and advice.
Contact Us
If you have any questions or concerns about our return policy, please contact us at:
Urban Rebel 1776
support@urbanrebel1776.com
+541164578707